What do Volunteers do?

Receptionists are the public fact of the CAB. They are the main link between the public and the bureau.

This role would suit people who are methodical, organised and patient.

As a receptionist you would:

• Greet clients and make them feel comfortable
• Arrange appointments and answer phone calls
• Provide information on the CAB Service to clients
• Manage the waiting room
• Keep records
• Filing

For many people the best thing about volunteering for the CAB is getting to meet a wide range of p[eo0le and make new friends There is a real team spirit at CAB and we provide a supportive environment to make sure that you get the most out of your time with us.

You may find that the CAB deal with issues close to your heart. For example more people from black and minority ethnic communities cited the CAB as their first port of call when seeking advice on discrimination than any other agency (Commission for Racial Equality survey, 1999) and in 2001 - 02 we ran a major anti-racism campaign.

An you won't be out of pocket - CAB will cover any travel costs incurred by volunteering. Some bureaux are also able to pay for other expenses, eg child care costs.

Is it time you gave yourself a new challenge?